My camera is going to California

Well, I won't be posting pictures for awhile. My camera is on the blink. I can take pictures but I can't press any buttons to get to a menu to download the photos. The up and down arrows don't work either. So, I called tech support hoping for a quick fix and apparently the guy thinks it is a loose wire or something inside. Luckily, it is still under the one year warranty. I did buy the extended warranty also through Best Buy, but they don't handle it until after the first year. Anyway, NO PICTURES FOR YOU...COME BACK ....SIX MONTHS!